TERMS OF TRADE AGREEMENT

Please read through the Terms and Conditions outlined below,
and confirm you agree to them by clicking the button below. 

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The following are the terms of trade of “Skydive Australia” (“SA”)

The Terms and Conditions may only be varied by agreement in writing between Skydive Australia and the Agent and these conditions may not be waived by any one party.

Parties

1. “Skydive Australia” (ABN 32 641 753 648 ) of 5/89 York Street, Sydney, Australia 2000 (“SA”)
2. “Agent” whose details are set out in the ‘Acceptance of Rates and Terms & Conditions’ section below. 
3. “Guest” means person or persons who has been identified as the end user of the booked Skydive Product or Skydive Add-On.
   
   

Relationship of Parties

1. The relationship between the parties is an agency relationship for the limited purpose of the Agent offering Skydive Australia Products to potential Guests under the terms and conditions.
2. SA agrees to allow the Agent to sell Skydive Products and Add-Ons to Guests, in the capacity as agent for SA, on these Terms and Conditions.

Agent Application Form

New Agents wishing to sell or promote Skydive Australia products must complete an Agent application form prior to accessing rates and making bookings.

SKYDIVE AUSTrALIA BOOKINGS

• Age Requirements
• Weight Requirements and Surcharges
• Medical Conditions
• Consumption of Alcohol or ‘Recreational’ Drugs
• Restrictions for Scuba Diving
• Restrictions on Personal Electronic Equipment 
• Purchasing Photos and Videos
• Copyright Photos and Videos

    2. SA will provide a Booking reference to the Agent upon confirmation of booking.

    3. The Agent must provide the Guest with a receipt of payment, a voucher or confirmation document which must be presented upon check-in at SA's drop zone. Without this document, customers may be charged full price for their skydive and will be instructed to obtain a refund through The Agent. Details to include:

• SA Booking Reference
• Agent Booking ID/voucher number
• Guest first and last name
• Product and add-on details
• Link to SA’s FAQs page
• Booking Terms and Conditions

Availability of Jump Dates & Time Slots

All jump dates and times are subject to availability at time of booking. Check availability and days of operation either on the Skydive Australia website or with the SA reservations team, prior to confirming a booking on behalf of the customer.

Location & Duration of a Tandem Skydive

Note that all bookings are given an ‘arrival/check-in’ time only. Please note this is not a skydive ‘jump’ time. Whilst SA endeavours to complete an individual’s tandem skydive within 4 hours of arrival, SA advises arriving with no time constraints, and should plan for this to be a whole day’s activity. As safety is SA’s main concern, factors such as wind, cloud, rain, thermal turbulence etc. and other factors such as air traffic can affect the time it takes to complete the skydive activity. Weather can change for better or worse in minutes, and customers will be unable to skydive unless they are at SA’s Drop Zone. The location of the landing area for each parachute drop may vary depending on weather conditions, with the focus being on customer safety. Refunds or compensation will not be made if a spectator does not witness a landing.

Group Bookings

While SA endeavours to keep groups in the same load, SA does reserve the right to change group configurations where necessary due to operational requirements. No refunds will be made available where SA changes your group configuration. Group rates available on application.

Online Check-in Form (APF Registration)

Wherever possible, all customers must complete an online check-in form including pre-registration with the Australian Parachute Federation (APF) before arriving at the drop zone. Links to the online check-in form may be found on the confirmation email, emailed or sent via a text message prior to arrival, or on a mobile device on arrival at the skydive drop zone. All documents must be completed by the Guest and not the Agent, prior to skydiving. A safety briefing and gear-up must be completed by the Guest on arrival.

PAYMENT POLICY

1. The Agent agrees to pay SA in accordance with the Payment Policy.
2. Full payment is required at the time of booking for Agents without a credit account with Skydive Australia. 
3. Payment is required in full within 30 of invoice date for Agents with a credit account with Skydive Australia.
4. All payments are non-refundable.
5. Payments not received by the due date may result in the cancellation of the booking.
6. Credit card payments processed at the Skydive Australia drop zones will attract credit card surcharges which are subject to change and are non-refundable.

PAYMENT DETAILS

Direct deposit payments do not incur any fees. Please identify payment with booking number or name & date of travel.

Bank Account name: Skydive Australia Collections Pty Ltd
Institution: Commonwealth Bank Australia
BSB: 062 000 
Account Number: 20906367

TRAVEL INSURANCE

We strongly recommend all Guests to purchase their own travel insurance to cover possible unforeseen circumstances.

PUBLICATION OF SKYDIVE AUSTRALIA PRODUCTS & BRAND ASSETS

1. Prior to publishing any offers or advertisements of SA products, offline or online, the agent must obtain written approval from SA of the content, form and creative of the proposed offer or advertisement. SA reserves the right to restrict which products may be offered or advertised by the agent and the basis or way in which the products are offered or advertised, including in relation to rates, special offers, currency, and the representation of products. 
2. The agent must obtain written approval from SA, granting the agent a licence for any offline or online use of SA brand assets, including trademarks, logos and brand images.
3. Copy, images and video footage, produced by SA is available on request

Digital Advertising - Keyword Bidding

Should the agent run digital campaigns that incorporate Skydiving in Australia and be in a location where Skydive Australia does not have a direct ‘tandem skydiving’ competitor, we require that the following combinations are placed as ‘negative keywords’ and ‘negative keyword combinations’ in search term campaigns. The agent should also mark common misspellings of these words as negative.

The below are registered business names that we request the agent refrain from bidding on.

1. Any act by the Agent to sell Products and Add-ons to a Guest, confirming a booking or authorising payment will be deemed to be acceptance of the terms and conditions set out in this Agreement.
2. The Agent acknowledges that failure to keep within the terms stated in this document may result in the temporary or permanent withdrawal of their account with the Company.  
3. The Agent is liable for all legal and related incidental costs incurred by the company in the recovery of all amounts owing as a result of any breach of this agreement.
4. Agents must agree to further indemnify SA, its associate companies, directors and associates against any risk or action related to your participation in your skydive.
5. SA is not obligated to fulfil any products and add-ons where the Agent has failed to comply with their obligations under this Agreement.